Agentic Enterprise Maturity Ladder
Level 1 → Level 5 operating system
Level 1
Digital Foundations
Siloed data, manual workflows, retrospective decisions. Heroics over systems.
Level 2
Automated Enterprise
Task automation and RPA reduce effort, but decisions remain slow and human-triggered.
Level 3
Intelligent Enterprise
Predictive insights and governed data inform decisions, yet hand-offs still dominate.
Level 4
Proto-Agentic Enterprise
Domain agents recommend and act with human-in-the-loop governance across key flows.
Level 5
Fully Agentic Enterprise
Outcome-driven autonomous execution, exception-based leadership, and continuous optimization.